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Frequently Asked Questions About Working
at RSI

Can a resume be included in an online application?

Resumes can be copied and pasted into appropriate fields on the online application.

Do applicants hear from RSI after they apply?

If applicants' qualifications and availability match our current hiring needs, they will be contacted for an interview.

Do you have any employee recognition programs?

Our employees are our greatest asset, and we recognize their accomplishments on an individual level as well as through recognition programs. Employee of the Month/Year and ARRM Cares Awards recognize employees who go above and beyond the call of duty. Service Awards are given for length of service with RSI.

What fields of study are most in demand by RSI?

Psychology, social work, sociology, nursing and others.

What is the starting pay for an entry-level direct support professional position?

Starting pay begins at $10.50 an hour, and may be higher for those with additional experience and education related to the position.  Direct Support Professionals receive a $0.50 raise at 6 months.

What qualifications are necessary?

Previous experience working with people with disabilities is helpful, but not necessary. There are certain qualities that successful employees have in common. People who are caring, reliable, creative and open-minded tend to thrive working for RSI. The ability to work independently, yet accept constructive feedback, is essential. We also seek people who will be committed to upholding the mission and values of RSI.

Direct support professionals must have either a high school diploma or GED, pass a criminal background check, clear a motor vehicle check, be at least 18 years of age, and lift/transfer up to 150 lbs. in a two-person transfer. In addition, you must provide proof of current license (if applicable) and be able to be on your feet for extended periods of time. To drive a 15-passenger van, you must be 21 years of age. All staff who work in supported living settings must pass a medication certification course that we provide.

What type of training do you provide?

RSI provides a robust training program. Required training includes topics such as vulnerable adult law, medication certification, CPR, first aid, infection control and vehicle safety. We also provide training on professional boundaries, RSI's mission and philosophy, de-escalation and crisis intervention, and specific issues relevant to the clients. New employees also observe lead staff working with clients. Training continues throughout employees' careers with RSI in our advanced training or leadership development curriculum.

What types of positions are offered?

Our direct support professionals provide direct care services to persons with disabilities or other special needs. Shift leaders and/or team supervisors provide frontline supervision in the homes. In addition, we have the following positions: ARMHS (mental health workers), in-home supports, nursing (RN and LPN), human resources, finance, maintenance, and management (professional positions including managers and program coordinators).

What types of shifts do you offer?

All positions associated with direct support are required to work every other weekend. The following are typical shifts offered at RSI, depending on program needs:

  • mornings: 6 am, 6 am - 2 pm, 7 am 3 pm, and 8 am 4 pm 
  • evenings: 2 - 10 pm, 3 - 11 pm, 4 - 10 pm; 
  • overnights (both awake and asleep) 9 pm - 7 am, 10 pm 8 am, or 11 pm - 9 am

Who should I contact for assistance with applying, to know the status of an application, or to ask additional questions?

Please call the human resources department at (218) 740-7625.

Who should I contact to learn more about hiring procedures?

Contact Julie Cashin, Recruitment Coordinator, at julie.cashin-kichak@residentialservices.org or (218) 740-7625.

Internships

Are interns paid?

While we occasionally offer compensation for specific internships, a majority of our internships are unpaid.

How long do internships last?

Duration can vary depending on the interns' requirements, but typically a semester or quarter.

What are interns' schedules like?

Schedules vary according to the position and to accommodate departmental and class schedules. Hours are flexible. Interns may work part time or full time. If interning for school credit, a schedule will be developed to ensure requirements are met.

What do people do during an internship?

Interns are partnered with a supervisor who will guide them through the completion of work. We may assign interns a project that can be completed within the internship time period.

What kind of training do interns receive?

Internship training closely resembles newly hired employees' training. Training encompasses RSI's history, mission and culture, as well as relevant policies and procedures. Additional training to complete specific assignments is also offered. RSI has many training opportunities that can be incorporated into an internship.